Back-On-Time Guarantee
Your timely return is our priority, and we are experts at it! You can rest assured that we are committed to ensuring you never miss the next leg of your journey.
Each of our tours are thoughtfully scheduled with ship schedules in mind, ensuring that you can arrive back to your ship before departure time. Plus, our exclusive location in the heart of downtown Juneau—just steps from all major cruise ship docks and hotels—means you’re always close to where you need to be.
FAQ About Flying In Alaska
-
Conveniently, we’re located right downtown in Juneau, just steps from the cruise ship terminals, downtown hotels, and local parking. You can’t miss us: our iconic de Havilland Otter aircraft are part of Juneau’s waterfront story, and we’re proudly located within the vibrant blue Historic Merchants Wharf at the head of the harbor. We are the exclusive seaplane operation in the heart of downtown Juneau.
-
You can’t go wrong — both excursions follow the same breathtaking 5-glacier flightseeing route — the most glaciers seen on any flightseeing tour in Alaska. The difference comes after your flight: the Taku Lodge Feast & 5-Glacier Discovery includes two unforgettable hours at our private wilderness lodge — a salmon feast, storytelling, and time by the river.
Both are extraordinary. The Taku Lodge experience is simply the ultimate combination of flight, wilderness, and authentic Alaskan hospitality.
-
For safety, accessibility, and comfort, our maximum individual guest weight is 300 pounds. This ensures proper aircraft balance and the best experience for everyone on board. Because every guest enjoys a dedicated window seat, we are unable to accommodate additional space through a surcharge — it’s part of what makes Wings Airways unique. Our focus is always on creating a comfortable, inclusive, and exceptional flight experience. If you have any questions about weight or seating, our team is happy to help you in advance of your flight.
-
“Bad” in Alaska can mean many things — low clouds, shifting winds, or fog that changes minute to minute. Our highly experienced pilots make all flight decisions with safety and quality in mind. Our promise is simple: we never fly unless it’s safe — and spectacular.
If it’s technically flyable but we can’t show you the beauty of all five glaciers, we’ll cancel and issue a full refund. Transparency and communication are essential to our team — your safety and experience always come first. We hold your trust — and our reputation — to the highest standard. If conditions don’t allow us to deliver the awe-inspiring views Alaska is known for, we don’t fly.
What Our Guests Are Saying
The Wings Airways team is committed to providing customers with an unparalleled experience filled with joy, wonderment and comfort. Our employees are dedicated to providing exceptional customer service with a focus on safety and reliability. We strive to offer the best possible experience for our guests, while ensuring their well-being and comfort. Our commitment to safety is at the core of our mission.